Contact AquaSculpt® | Customer Support

Our customer support team is here to help with order questions, refund requests, product information, and anything else you might need. We aim to respond to all inquiries within one business day.

Email Support

support@getaquasculpt.com

Phone Support

1-866-838-5063

Support Hours

Monday – Friday: 9:00 AM – 6:00 PM EST
Saturday: 10:00 AM – 3:00 PM EST
Sunday: Closed

Response Time

We reply to most email inquiries within one business day. Phone wait times are typically under 5 minutes during regular support hours.

What We Can Help With

Order status — tracking, shipping updates, delivery estimates
Refunds and exchanges — under our 180-day money-back guarantee
Product questions — ingredients, suitability, daily use
Billing inquiries — charges, payment methods, receipts
Address changes — for orders that have not yet shipped
Bulk orders — wholesale and gift order inquiries

Before You Contact Us

If you have a quick question, our FAQ section covers the most common topics including shipping, refunds, ingredients, and daily use. You may find the answer faster there.

Medical Questions

For medical questions about whether AquaSculpt is right for your specific health situation, please consult a qualified healthcare provider. Our support team can describe the product and ingredients but cannot provide individual medical advice.