Privacy Policy

This Privacy Policy describes how AquaSculpt ("we," "us," or "our") collects, uses, and protects information you provide when you visit aquascculpt.com or place an order for our products.

1. Information We Collect

We may collect the following categories of information when you interact with our website or place an order:

• Contact details — name, shipping address, billing address, email address, and phone number provided at checkout.
• Payment information — payment is processed through secure, PCI-compliant third-party processors. We do not store full credit card numbers on our servers.
• Order details — products purchased, order quantity, and order history.
• Usage data — pages visited, browser type, device type, referring URL, IP address, and time spent on the site, collected through cookies and analytics tools.
• Communication records — copies of emails or support tickets you send to our customer support team.

2. How We Use Your Information

The information we collect is used to:

• Process and fulfill your orders, including arranging delivery and providing tracking information.
• Respond to customer support inquiries, including refund and exchange requests.
• Send transactional emails such as order confirmations, shipping notifications, and refund confirmations.
• Send periodic updates and offers about our products, only where you have opted in to receive them. You can opt out at any time.
• Improve our website experience, product offerings, and customer support through analytics.
• Detect and prevent fraudulent transactions and unauthorized account access.

3. Cookies and Tracking Technologies

Our website uses cookies, pixels, and similar technologies to recognize repeat visitors, remember preferences, and gather analytics. You can disable cookies through your browser settings, although doing so may affect how the site functions for you.

4. Sharing of Information

We do not sell your personal information. We share information with related parties only to the extent necessary to operate our business, including:

• Order fulfillment partners — warehouses, shipping carriers, and customs brokers.
• Payment processors — to complete transactions securely.
• Customer support and email service providers — to communicate with you.
• Analytics providers — to understand how visitors use our site.
• Legal authorities — where required by law, court order, or to protect our legal rights.

5. Data Security

We use industry-standard physical, electronic, and procedural safeguards to protect personal information. All transactions are encrypted in transit using TLS. While no method of online transmission can be guaranteed 100% secure, we work to apply best practices to reduce risk.

6. Data Retention

We retain personal information only as long as needed to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Request access to the personal information we hold about you.
• Request correction or deletion of your personal information.
• Object to or restrict certain processing of your information.
• Withdraw consent for marketing communications at any time.
• Request a copy of your information in a portable format.

To exercise any of these rights, contact us at support@getaquasculpt.com.

8. Children's Privacy

Our website and products are intended for adults aged 18 and older. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 18, we will delete it promptly.

9. International Visitors

Our servers may be located in the United States. By using the site, you consent to the transfer and processing of your information in the U.S., which may have data protection laws that differ from those in your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top will reflect any revisions. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our handling of your information, please contact us:

Email: support@getaquasculpt.com
Phone: 1-866-838-5063